Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

1.1 Personal Information

• Account Information: Name, email address, phone number, username
• Profile Information: Profile picture, delivery addresses
• Authentication Data: Google Sign-In information (if used)
• Payment Information: Payment methods, billing addresses (processed securely through Razorpay)

1.2 Order Information

• Order history and preferences
• Delivery addresses and instructions
• Food preferences and dietary restrictions
• Ratings and reviews

1.3 Technical Information

• Device information (device type, operating system)
• App usage analytics and crash reports
• Location data (for delivery purposes, with your consent)
• Firebase Analytics data

2. How We Use Your Information

2.1 Service Delivery

• Process and fulfill your food orders
• Calculate delivery charges based on your location
• Send order confirmations and delivery updates
• Provide customer support

2.2 App Improvement

• Analyze app usage to improve functionality
• Personalize your shopping experience
• Develop new features and services
• Monitor app performance and fix issues

2.3 Communications

• Send important service notifications
• Share promotional offers (with your consent)
• Respond to your inquiries and feedback

3. Information Sharing

3.1 Third-Party Services

We share limited information with trusted partners:

• Payment Processing: Razorpay (for secure payment processing)
• Authentication: Google Sign-In (if you choose this option)
• Analytics: Firebase Analytics (for app improvement)
• Cloud Storage: For app data and images

3.2 Delivery Partners

• Share delivery address and contact information with delivery personnel
• Order details necessary for successful delivery

3.3 Legal Requirements

We may disclose information when required by law or to protect our rights and users' safety.

4. Data Security

• Encryption: All sensitive data is encrypted in transit and at rest
• Secure Authentication: Firebase Authentication with industry-standard security
• Payment Security: PCI-compliant payment processing through Razorpay
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Updates: We regularly update our security measures

5. Your Rights and Choices

5.1 Account Management

• Update your profile information anytime in the app
• Manage your delivery addresses
• Control notification preferences
• Delete your account (contact support)

5.2 Data Requests

• Access: Request a copy of your personal data
• Correction: Update incorrect information
• Deletion: Request deletion of your data
• Portability: Obtain your data in a portable format

6. Data Retention

• Active Accounts: Data retained while account is active
• Order History: Kept for 3 years for business and legal purposes
• Analytics Data: Anonymized data may be retained longer
• Deleted Accounts: Personal data deleted within 30 days

7. Children's Privacy

CubesnSlices is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Information